What forms of payment can I use to make my purchase?

We have the following payment methods:

What is the shipping cost?

The shipping cost will be shown based on the total purchase and its location, at checkout, the moment before the sale is completed.

How are shipments made?

We work with: Brazilian Post Office - Correios

Where can I receive my order?

We ship to all over the country and the rest of the world. For purchases abroad, contact us by email or WhatsApp.

How long does it take for the order to arrive?

Delivery time will depend on the selected shipping type. In general, it takes between 3 and 7 working days after the payment is validated.

What is the deadline for making an exchange?

In case of regret of purchase you have up to 7 days after receipt of the same.

What should I do if the product does not arrive in good condition?

Contact us at rokn@rokn.com.br communicating the fact and we will take the appropriate measures.